coview

Screen sharing sessions

Requirements

Make sure that you have successfully connected your web app to coview before trying the screen sharing functionality.

Starting a screen sharing session

If you want to do a screen sharing session with a new customer you have to start a new conversation first.

Enter the email address of the customer and click "start conversation".

Then send a request to the customer. The customer will receive an email with a link that will lead him directly to the relevant page.

If you want to start a screen sharing session from a live chat the request you've sent will appear in the chat widget on your customer's screen.

Your customer gets a signal that he is now connected to you. He can end the session at any time.

Screen sharing sessions


Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.