coview

Screen Sharing sessions

Please note that screen sharing only works if:
1) The URL you've set on your project page is correct, and
2) You have added the coview code snippet to every page you want to enable screen sharing on.

Starting a screen sharing session

If you want to do a screen sharing session with a new customer you have to start a new conversation first.

Enter the email address of the customer and click "start conversation".

Then send a request to the customer. The customer will receive an email with a link that will lead him directly to the page concerned.

If you want to start a screen sharing session from a live chat the request you've sent will appear in the chat widget on your customer's screen.

Your customer gets a signal that he is now connected to you. He can end the session at any time.

Screen Sharing sessions


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